Engaging employees is critical to measure their satisfaction, perceptions and sentiments. Employees are also critical to customer satisfaction. Over 63% of companies believe customer experience is important to their business, and 55% believe customer experience is a core differentiator in their market. Datagain helps in implementing employee feedback surveys and provide analytics that link employee satisfaction with key business metrics and employee performance. Our analytics help you understand what really motivates employees and identify ways to develop a more loyal workforce.
Some areas of our research areas include:
- Employee Satisfaction
- Employee Loyalty
- Employee Retention
- Employee Motivation