Technical Support Services

Datagain offers services to provide technical support to your customers.  Our highly qualified staff is extensively trained to identify, analyze and troubleshoot different software, hardware, network related issues. Some areas that we cover include:

Operating Systems: 
Windows Vista (all editions) 
Windows XP Home
Windows Millennium
Windows 2000 Professional
Windows 98 Second Edition
Windows 98 First Edition
Windows XP Professional
Sun Solaris


Servers 
Free BSD
LINUX (Red Hat, Mandrake, Debian, Suse, Calderra)
Windows NT/2000 Servers
Mail Servers (Sendmail, Qmail, Postfix, Imail Server)
FTP Servers, IIS, Apache


Softwares 
Microsoft Office
Microsoft Outlook
Microsoft Encarta
Microsoft Outlook Express
Microsoft Media Player
Microsoft Works
Microsoft Internet Explorer
Microsoft Visio
Microsoft NetMeeting 
Adobe Acrobat Reader
Eudora Mail
Macromedia Shockwave Player
Macromedia Flash Player
Netscape Communicator
Nero Burning
RealPlayer
Roxio Easy CD/DVD Creator
Symantec WinFax Pro


Database Softwares 
Oracle
DB2
Sybase


Hardwares 
Desktops
Laptops
Sound Cards
Video Cards
Ethernet Cards
Internal CD/DVD Writers
Internal CD/DVD Readers
Internal IDE Hard Drives


Networking Devices: 
DSL/cable modem connectivity
Dial –up modems
Ethernet cards and adapter
10/100 mbps
Wireless network components
802.11x (Wi-Fi), connectivity only


Peripherals
External CD/DVD ROM
External CD/DVD Writer
Printers
Laser Printers
Multifunctional Printers
Scanners
Zip Drives 
Mp3 player Help and Support
Digital Camera Help and Support 
Speakers

Please contact us to learn more or to discuss your specific requirements.